ACCESSIBILITY STATEMENT
Wont Stop Moving is dedicated to ensuring that our digital experience and nationwide services are accessible to everyone.
Our Commitment
At Wont Stop Moving, we believe that moving should be stress-free for everyone. We are committed to digital accessibility and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and Level AAA standards. We continuously work to improve our user experience for everyone and apply the relevant accessibility standards.
Digital Standards
- • High-contrast color ratios for readability.
- • Descriptive ALT text for all informative imagery.
- • Keyboard-only navigation support.
- • Screen-reader friendly architecture.
Physical Service
- • Specialized support for senior relocations.
- • Assisted packing for those with limited mobility.
- • ADA-compliant logistical planning.
- • Clear communication protocols for all abilities.
Assistance & Feedback
If you encounter any difficulty in accessing any part of our website or mobile application, please contact us immediately. We will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible for you (e.g., telephone support).
Contact Support
(650) 569-0584
Available 24/7 for immediate assistance.
Email Accessibility
access@wontstopmoving.com
Average response time: 2 hours.
Ongoing Efforts
We view accessibility as an ongoing effort and are currently in the process of auditing and implementing additional improvements to our digital platforms. Our team of 51,000 professionals is trained to be inclusive and helpful in every service region we serve.
Wont Stop Moving, Inc. is committed to equal opportunity and inclusion in all our service regions.